Recommended Devices & Operating Systems

TOYVERSE contains a large amount of detailed visual data for things such as stickers and nOn. To be able to enjoy the game as best as possible, we recommend using the following:  


▼ For iOS Users


Supported Devices:
- iPhone 8 or newer*
‐ Device Memory (RAM): 2 GB or greater
*Excluding iPhone SE (Generation 1).
**For iPad users, please refer to the section regarding iPads and tablets further down.

Supported Operating Systems:
‐ Required: iOS 13.2 or later
‐ Recommended: iOS 13.2 or later


▼ For Android Users


Supported Devices:
‐ Device Memory (RAM): 4 GB or greater

Supported Operating Systems:
‐ Required: OS 7.0 or later
‐ Recommended: OS 7.0 or later


▼ Regarding the Use of Google Pixel Devices


At this time, we cannot guarantee TOYVERSE will operate properly on Google Pixel devices. There may be times when certain in-game functions and displays do not behave as intended.

We are currently investigating the causes and working towards resolving the issues in a future update, so be sure to keep an eye on announcements!

 


▼ Regarding Support


As stated above, we cannot currently guarantee the app will operate as intended when playing on an iPad or tablet.

As such, we may not be able to provide technical support for players using these devices. Whenever possible, we ask that players first transfer their game data to a supported device and OS before contacting us or submitting support requests.


▼ Other Notes


*These recommendations are based on system environments we have tested, but we cannot guarantee all operations will work as intended on all systems.

*There may be times, even when using a supported device, that the game may not run properly. This can depend on updates to your OS, special device settings, your device's open storage space, your network environment, your network connection speeds, and other similar factors.

*Future updates to TOYVERSE may result in the app no longer working on older devices or devices on which it was able to slowly operate.

*Please be aware that we may not be able to provide support regarding issues (such as the loss of game data) for accounts operating TOYVERSE on unsupported or unguaranteed devices or operating systems. This includes both on the Beta and Full Release versions.

 

 

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Last Updated: 2024/5/2
Feel free to contact us if you still have any other questions or concerns.
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