Changing Your Sound Settings

When you want to change the settings or adjust the volume for the music or sound effects in-game, first tap the Menu button located in the upper right corner of your Home screen.


*Images represent content still in development and subject to change.

Next, tap "Game and Privacy Settings" at the top of the Menu screen, and then tap "Sound" (located between "Graphics" and "Language").


*Images represent content still in development and subject to change.

*Images represent content still in development and subject to change.

On the Sound settings screen, you can use the sliders to adjust the volumes of the music and sounds for both Home and World areas of the game respectively.

*Images represent content still in development and subject to change.

 


▼ Troubleshooting Sound Issues


If you are experiencing problems with or cannot hear the music or sounds from the game, first check if either of these are the cause:

1. Check if the music and/or sound settings are "ON" in the in-game Sound settings.

2. Check if the volume settings on your device (smartphone, tablet, etc.) are muted.

*Keep in mind that many sound settings on your device are controlled separately (such as those for incoming calls, notifications, games, etc.). If other sounds are playing okay on your device, but no sounds are playing from the game, double check your settings to confirm whether or not "apps" are muted.

*Also, some devices have additional settings to mute or unmute sounds when headphones or earbuds are connected. Be sure to double check these settings as well.

*If you are still unable to solve the issue or are unsure how to adjust the settings on your device, please refer to your device's manual or consult the technical support team for your device.

 


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Last Updated: 2024/5/1
Feel free to contact us if you still have any other questions or concerns.
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